FAQ
Answers before you install
Product, models, billing, and how we handle data.
What is Translate Blue?
Translate Blue is an Apple-platform translation app for iPhone, iPad, and Mac. It covers text, images, voice, documents, and on-device offline models in one product.
How does simultaneous interpretation work?
Interpretation modes listen in real time and speak the other language without forcing a rigid phrase-by-phrase cadence, running on your Apple device. Voice interpretation is in Beta for every language pair.
What is the difference between edge and cloud models?
Edge models are Translate Blue fine-tuned packs that run on the device and work offline. Cloud models are used when a network connection is available. The Models page lists both runtimes.
How many languages are supported?
Support spans 380+ languages across text, voice, and offline edge models.
How do I check pricing?
The Pricing page lists every plan, credit pack and the Offline Lifetime unlock in US dollars. The App Store listing and the purchase sheet in the app show the price for your country or region. All purchases go through the App Store.
How is my data handled?
On-device work stays on the device when you use edge models. Cloud requests follow the Privacy Policy. The Security page summarizes the split; Privacy and Terms have the legal detail.
How do I get help?
Use the chat widget on this site, or email TranslateBlue@proton.me. Questions from organisations go to the same address.