Legal Disclosure

Specified Commercial Transactions Act Disclosures

In accordance with Article 11 (Advertisements for Mail Order Sales) of the Japanese Act on Specified Commercial Transactions, the terms and conditions of transactions are disclosed as follows:

Seller / Business OperatorTranslate Blue
Address / LocationWill be disclosed without delay via electromagnetic records or written documents upon request (pursuant to the proviso of Article 11 of the Act on Specified Commercial Transactions).
Email AddressTranslateBlue@proton.me
Websitehttps://translate-blue-website.vercel.app
Products & Services

Provision of “Translate Blue” — an AI translation and real-time simultaneous interpretation software application for Apple devices.

  • Text translation, voice input, and audio file translation
  • Camera/image OCR and layout-preserving PDF document translation
  • On-device edge AI models optimized for Apple Silicon for offline translation
  • Cloud AI translation models (open models hosted on Fireworks AI), billed from credits
  • 380+ languages supported, with on-device voice interpretation (Beta)
Pricing & Service Fees

Pricing for each plan and product is as follows:

Lite(1× Lite credits / month)
$5.00 / month or $2.00 / week
Pro(4× Lite credits / month)
$20.00 / month, $200.00 / year or $5.00 / week
Pro+(12× Lite credits / month · PDF translation)
$60.00 / month, $600.00 / year or $15.00 / week
Business(40× Lite credits / month · PDF translation)
$100.00 / month
Ultra(200× Lite credits / month · Priority processing)
$500.00 / month
Offline Lifetime(One-time purchase · on-device features only)
$150.00
Prepaid Credit Packs(One-time purchase · never expire)
$10.00 – $1,000.00

* Prices are listed in US Dollars (USD). The App Store charges the equivalent price for your country or region. Lite, Pro and Pro+ include a 7-day free trial for new subscribers; Business and Ultra have no trial. Monthly online credit allowances are shown as multiples of the Lite plan. For complete details, please visit our Pricing Page.

Additional Fees & ExpensesInternet connection fees, telecommunications charges, and mobile carrier data transfer fees are the responsibility of the customer.
Payment Methods & Timing

Payment Methods: Apple App Store In-App Purchase only, charged to the payment method registered to your Apple Account. We do not offer web checkout or invoice billing.

Timing of Payment: Payment is charged by Apple when the purchase is confirmed, or at the end of the 7-day free trial where one applies. For subscription plans (weekly, monthly, or annual), renewal charges are automatically billed at the start of each subsequent billing period unless cancelled at least 24 hours before renewal.

Service Provision Timing (Delivery)Services and digital entitlements become available immediately upon successful completion of payment.
Returns, Refunds, and Cancellation

All purchases are processed by Apple, and refunds follow Apple’s refund policy. To request a refund, visit reportaproblem.apple.com. We cannot issue refunds directly for App Store purchases.

Subscription Cancellation: You may cancel your subscription at any time in iOS Settings › your name › Subscriptions, at least 24 hours before the next renewal date. If cancelled mid-cycle, you will continue to have access until the end of the currently paid billing period.

System Requirements

• iOS 26.0 or later / iPadOS 26.0 or later / macOS 26.0 or later

* An active internet connection is required when utilizing cloud-hosted AI models.

Inquiries and Disclosure Requests

For questions or statutory disclosure requests concerning this statement, please contact us via email at TranslateBlue@proton.me. We will respond promptly without delay.