Specified Commercial Transactions Act Disclosures
In accordance with Article 11 (Advertisements for Mail Order Sales) of the Japanese Act on Specified Commercial Transactions, the terms and conditions of transactions are disclosed as follows:
| Seller / Business Operator | Translate Blue |
|---|---|
| Address / Location | Will be disclosed without delay via electromagnetic records or written documents upon request (pursuant to the proviso of Article 11 of the Act on Specified Commercial Transactions). |
| Email Address | TranslateBlue@proton.me |
| Website | https://translate-blue-website.vercel.app |
| Products & Services | Provision of “Translate Blue” — an AI translation and real-time simultaneous interpretation software application for Apple devices.
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| Pricing & Service Fees | Pricing for each plan and product is as follows: Lite(1× Lite credits / month) $5.00 / month or $2.00 / weekPro(4× Lite credits / month) $20.00 / month, $200.00 / year or $5.00 / weekPro+(12× Lite credits / month · PDF translation) $60.00 / month, $600.00 / year or $15.00 / weekBusiness(40× Lite credits / month · PDF translation) $100.00 / monthUltra(200× Lite credits / month · Priority processing) $500.00 / monthOffline Lifetime(One-time purchase · on-device features only) $150.00Prepaid Credit Packs(One-time purchase · never expire) $10.00 – $1,000.00* Prices are listed in US Dollars (USD). The App Store charges the equivalent price for your country or region. Lite, Pro and Pro+ include a 7-day free trial for new subscribers; Business and Ultra have no trial. Monthly online credit allowances are shown as multiples of the Lite plan. For complete details, please visit our Pricing Page. |
| Additional Fees & Expenses | Internet connection fees, telecommunications charges, and mobile carrier data transfer fees are the responsibility of the customer. |
| Payment Methods & Timing | Payment Methods: Apple App Store In-App Purchase only, charged to the payment method registered to your Apple Account. We do not offer web checkout or invoice billing. Timing of Payment: Payment is charged by Apple when the purchase is confirmed, or at the end of the 7-day free trial where one applies. For subscription plans (weekly, monthly, or annual), renewal charges are automatically billed at the start of each subsequent billing period unless cancelled at least 24 hours before renewal. |
| Service Provision Timing (Delivery) | Services and digital entitlements become available immediately upon successful completion of payment. |
| Returns, Refunds, and Cancellation | All purchases are processed by Apple, and refunds follow Apple’s refund policy. To request a refund, visit reportaproblem.apple.com. We cannot issue refunds directly for App Store purchases. Subscription Cancellation: You may cancel your subscription at any time in iOS Settings › your name › Subscriptions, at least 24 hours before the next renewal date. If cancelled mid-cycle, you will continue to have access until the end of the currently paid billing period. |
| System Requirements | • iOS 26.0 or later / iPadOS 26.0 or later / macOS 26.0 or later * An active internet connection is required when utilizing cloud-hosted AI models. |
Inquiries and Disclosure Requests
For questions or statutory disclosure requests concerning this statement, please contact us via email at TranslateBlue@proton.me. We will respond promptly without delay.